Tag: telecom industry

Building E2E Convergent BSS Solutions: A Complete Guide
Solution Design, BSS, Digital Transformation, OSS, Trending Collections

Building E2E Convergent BSS Solutions: A Complete Guide

In today's fast-paced telecom industry, the need for agile digital operations, service creation, and service assurance has never been more critical for service providers. But how can companies ensure streamlined operations while delivering seamless customer experiences in communications services? The answer lies in converging Business Support Systems (BSS) and Operational Support Systems (OSS) data. By integrating BSS and OSS data, telecom companies can enhance efficiency and agility in their digital transformation journey. This convergence enables a holistic view of operations, allowing for better decision-making and proactive problem-solving. With a unified approach, businesses can optimize processes, reduce costs, and deliver improved services to their customers. Additionally, this ...
Big OSS/BSS Transformation: Unveiling Key Success Factors
Digital Transformation, BSS, OSS

Big OSS/BSS Transformation: Unveiling Key Success Factors

Are you ready for a telecom revolution? Big OSS/BSS transformation programs, including network integration and service management, are shaking up the industry, bringing about significant changes and opportunities. These programs encompass the overhaul of operational support systems (OSS), business support systems (BSS), network infrastructure, and network services, paving the way for enhanced efficiency and innovation. With the telecom landscape evolving at lightning speed, embracing OSS/BSS transformation has become crucial. Why is this transformation in the communications industry so important? Well, it empowers telecom companies to streamline their operations, deliver superior customer experiences, and stay ahead in a highly competitive market. However, embarking on such a journey i...
Optiva announced the appointment of a new CEO,CFO and CRO to spearhead the company’s future endeavours
News

Optiva announced the appointment of a new CEO,CFO and CRO to spearhead the company’s future endeavours

John Giere, who served as Optiva's President and CEO for the past two and a half years, has decided to step down from his role. Following a seamless transition period, Robert Stabile, the current Chairman of the Board, will take on the position of Interim CEO. Stabile, a member of Optiva's board since 2017 and previously CFO of a high-growth fiber operator, brings invaluable industry knowledge and strong relationships with customers and employees to ensure a smooth leadership transition. Expressing gratitude for John Giere's leadership and significant contributions, Stabile emphasized the positive outlook for the company's future, particularly in attracting interest from innovative MVNOs, digital brands, and emerging market entrants. Stabile enthusiastically looks forward to leading Op...
Telecom BSS: Unlocking 5G Monetization Success
BSS, OSS

Telecom BSS: Unlocking 5G Monetization Success

In the fast-paced world of telecommunications, staying ahead in the game is crucial for telco companies. That's where Telecom Business Support System (BSS) comes into play. BSS is more than just a fancy acronym; it's the backbone of telco company operations, enabling efficient management of customer interactions and revenue generation. BSS is essential for service providers as it helps them fulfill their service responsibilities and leverage information technology efficiently. Telecom companies, also known as telcos, heavily rely on BSS to support various business functions in this ever-evolving industry. From managing telecommunications networks and infrastructure to providing seamless services, BSS ensures everything runs smoothly behind the scenes. It acts as a comprehensive su...
5 Ways Efficient Subscription Management Boosts Telecom Revenue
BSS

5 Ways Efficient Subscription Management Boosts Telecom Revenue

Are telecom companies effectively managing their subscriptionflow and accounting for network elements? It's a question that holds immense importance in today's hyperconnected world. Efficient subscription management is the lifeblood of telecom businesses, enabling them to provide uninterrupted services to their customers. However, with the ever-increasing complexity of the telecom industry, managing subscriptions, network elements, and energy has become a daunting task. Telecom companies face numerous challenges in their business model. From handling a large customer base to ensuring accurate billing and timely renewals, there are multiple hurdles to overcome. This is where billing systems play a crucial role in streamlining the subscription management process and managing th...
The Power of Generative AI with Telecom: Revolutionising Customer Support
Future Technology, Digital Transformation, Trending Collections

The Power of Generative AI with Telecom: Revolutionising Customer Support

Artificial intelligence and the telecommunications industry are converging to create a world of endless possibilities. Imagine training an AI system, powered by generative AI, that can create new content, solve complex problems, and provide real-time support to native telco operators. This is the power of generative AI in the telecom industry, where chatbots can revolutionize customer interactions. By harnessing the capabilities of generative AI, telecom operators in the telecommunications industry can revolutionize their operations. It enables them to uncover hidden patterns, optimize network performance, and enhance customer support in the native telco sector. With generative AI, human operators can work hand-in-hand with machine lear...
Unlock the Ultimate Power of Hyperscalers: Revolutionising Telecom with Cloud Services
BSS, Digital Transformation, Trending Collections

Unlock the Ultimate Power of Hyperscalers: Revolutionising Telecom with Cloud Services

Did you know that hyperscalers, such as Google, Amazon, and Microsoft, are revolutionizing the telecom industry with their cloud services? These tech giants are playing a pivotal role in shaping the future of telecommunications and are part of the great telco debate. With their ability to scale infrastructure and handle massive amounts of data, hyperscalers are empowering telecom operators and service providers to deliver lightning-fast connectivity like never before. Hyperscalers bring a wide range of advanced technologies, including artificial intelligence (AI) and machine learning, into play. By harnessing these cutting-edge tools and leveraging technology such as Microsoft Azure, telcos can optimize their services and provide an exceptio...